Return & Refund Policy

Because each piece is produced individually after you buy it, we cannot accept returns or exchanges for change of mind, wrong size ordered, or buyer's remorse. Please check the size chart on the product page before ordering.

If your order arrives damaged or defective, is not what you ordered, or is missing an item, email support@wearoriginaldesigns.com within 30 days of delivery with your order number and clear photos of the item and the packaging.

Once confirmed we will reprint and reship the item at no cost to you, or refund it in full — your choice. You will not be asked to pay return shipping on a fault.

Approved refunds are issued to the original payment method. Depending on your bank, funds typically appear within 5–10 business days of approval.

Orders can be cancelled for a full refund until production begins. Email us as soon as possible and we will cancel if the item has not entered production.

If tracking shows no movement for an extended period, or the carrier marks a parcel as delivered and you did not receive it, contact us and we will open a claim and make it right.